BlueSail AIBlueSail AI

Custom software case study

A private equity investor portal built around the firm's operation.

TidalCap is a secure, white-label LP/GP portal that gives investors direct access to portfolio performance and documents while giving account representatives and firm leadership the tools to manage the relationship at scale.

$300M AUM20+ funds400 LPsLive

The problem

Managing investor relationships across funds creates a steady stream of document requests, performance questions, distribution notices, and quarterly reporting work. Handling those requests manually puts the investor-relations team between investors and information that should already be available to them.

The firm needed one system that could serve three distinct user groups without exposing information across accounts: investors, account representatives, and administrators.

The build

One platform, three deliberately separated experiences.

LP investor experience

  • Real-time portfolio values, distributions, net gain, and institutional performance metrics
  • Per-holding detail across every fund series in which an investor participates
  • Self-service access to K-1s, quarterly reports, annual reports, tax documents, and distribution notices

Account-representative tools

  • Client books restricted to each representative's assigned investors
  • Document-download and login-activity visibility for investor follow-up
  • One-click investment-summary PDFs for quarterly calls and client reviews

Administration and reporting

  • Firm-wide visibility across funds, series, investors, representatives, and documents
  • Cross-fund position search with Excel export
  • Bulk investment-summary generation and filtered communication-list exports
  • A complete audit trail for platform data changes

Security architecture

  • Encryption at rest and in transit on SOC 2 Type II certified infrastructure
  • Access controls enforced at the data layer
  • Explicitly separated permissions for investors, account representatives, and administrators

What it replaced

Manual document distribution through email
Investor data requests handled one at a time by the IR team
Spreadsheet-based investment tracking
Manually assembled cross-fund position reports
Individual PDF preparation before client calls
Manual email-list compilation for investor communications

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